Privacy Policy

The Sage Motel (“we,” “us,” or “our”), located in Saratoga, Wyoming, respects your privacy. This policy explains how we collect, use, disclose and safeguard your information when you book a stay, visit our website, contact us, or otherwise use our services. By using our services, you consent to the practices described here.

1. Information We Collect

• Personal information: name, mailing address, email, phone number, date of birth (for age verification), government ID details for check-in, and payment information (processed securely by third-party providers).
• Booking and stay information: reservation details, dates, number of guests, special requests and vehicle information.
• Website and technical data: IP address, browser and device type, pages visited, and cookies where applicable.
• Communications: information you provide by phone, email, text message or forms, including your email address if you join our mailing list.

We do not knowingly collect information from children under 13 without parental consent.

2. How We Use Your Information

• To process reservations, manage your stay and provide hospitality services.
• To communicate about bookings, confirmations, changes and — with your consent where required — promotions.
• To process payments and prevent fraud.
• To comply with legal obligations, such as guest registries required by law.
• To improve our services, respond to inquiries and maintain security.

3. Sharing Your Information

We share information only with service providers who help us operate (reservation platforms, payment processors, email/SMS services, cleaning or maintenance contractors) and who are obligated to protect it; when required by law; or in connection with a business transfer. We do not sell your personal information.

4. Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. Payment card data is handled by secure third-party processors and is not stored on our systems. No system is perfectly secure, and we cannot guarantee absolute security.

5. Website Analytics & Cookies

We measure website traffic with analytics software that we host ourselves (Umami and Matomo). It is configured not to set cookies, does not build advertising profiles, and the data is not shared with or sold to advertisers. It records information such as pages visited, referring site, browser and device type, and approximate location derived from your IP address.

Some pages load content from third parties that may set their own cookies: our booking partner (ResNexus) when you make a reservation, Google Maps on our Contact page, and Google Fonts for typography. Their use of your information is governed by their own privacy policies. You can manage cookies in your browser settings.

Email & Text Messages

If you join our mailing list, we use your email address only to send occasional news and offers from The Sage Motel; every email includes an unsubscribe link. If you agree to receive text messages, see our SMS Terms. We do not sell or share your phone number or email address with third parties for their marketing.

6. Your Choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time (reply STOP to texts or use the unsubscribe link in emails). Contact us using the details below.

7. Retention

We keep information only as long as needed for the purposes above, to meet legal obligations, or to resolve disputes. Guest records are typically kept for one year.

8. Changes to This Policy

We may update this policy from time to time and will post the revised version on this page.

9. Contact Us

The Sage Motel
311 S 1st St, Saratoga, WY 82331
Phone: 307-326-8339
Email: info@thesagemotel.net